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Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at info@cleanupfreaks.com.

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We service all of Central Florida, Davenport, Kissimee, Haines city, Apopka, Deland, Winter haven, Palm bay, Ft Lauderdale, Tampa, West palm beach.

Please send us an email to info@cleanupfreaks.com

Please send us an email at info@cleanupfreaks.com with the criteria for your cleaning. 

In adherence to our company's established policy, we regret to inform you that refunds are not available for services that have already been provided. However, we are committed to ensuring your complete satisfaction, and we welcome any requests for service revisions within the 8-hour window following the completion of the service.

Furthermore, In the event that the service has not been executed, you are eligible for a full refund should your request be made within 24 hours of the scheduled service time. In the circumstance of a same-day cancellation, a partial refund of 50% will be applicable.

Kitchen: Your kitchen, as the central hub of your home, deserves meticulous attention. Our service begins with the thorough cleaning of small appliances and countertops, followed by a detailed interior cleaning of your microwave. We proceed to address the stovetop, drip pans, and hood, ensuring their cleanliness. Subsequently, our focus shifts to wiping down all other kitchen appliances, chairs, tables, and cabinets. To complete this stage, we vacuum and mop the kitchen floors.

Laundry room: In the laundry room, our dedicated residential housekeepers meticulously clean all surfaces. This includes the comprehensive cleaning of the washer and dryer, culminating in the mopping of the floor.

Living room: Your living room is a place of relaxation and comfort, and we take pride in ensuring its pristine condition. Our cleaning process encompasses detailed dusting and cleaning of every corner of the room, paying special attention to intricate details. Furthermore, we vacuum the floors and furniture, even reaching beneath the cushions.

Dining room: Our services extend to the dining room, where we meticulously dust light furniture and wipe and clean all dining room furnishings. The room is elegantly completed with a thorough vacuuming.

Bedrooms: To guarantee a restful night's sleep, we diligently dust baseboards, window sills, and all surfaces in your bedroom. We also attend to mirrors, hanging frames, and provide a comprehensive vacuuming service. If desired, we can replace bed linens upon your request.

Bathrooms: Recognizing the significance of a hygienic bathroom, we devote meticulous attention to this area. In addition to eliminating dust and cobwebs, we meticulously clean your tub, mirrors, faucets, basins, countertops, and the surrounding areas. Our professional team takes the time to clean both the interior and exterior of your shower and toilet before concluding with a thorough vacuuming and mopping of the bathroom floor.

Additional rooms: We are pleased to accommodate additional rooms as part of your tailored cleaning plan. Cleanup Freaks takes pride in offering comprehensive interior cleaning services that can be personalized to suit the specific needs of any residence.

No. Because we work on an 8 a.m. to 5 p.m. schedule, Monday to Friday, most of our customers aren’t home when we arrive. In a majority of these cases, our insured housecleaning professionals are provided with a spare key or garage code.

No. We arrive with all of the cleaning materials we need and take them with us when we leave. We’re proud to use the best products and vacuums on the market to ensure that we leave your home looking spotless.

If you have any preferences in regards to what cleaning products we use, feel free to let us know and we’ll do everything we can to work with your requests.

We understand that our business depends on your trust. As a locally owned franchise, we work hard to remain accountable to our shared community. Our cleaning professionals undergo extensive background checks and thorough training before ever stepping foot in a customer’s home.